• How do I set up an account?

    Go to Sign in/Register at the top right of the home page and click Create an Account. Once you have filled in your details you can go ahead and place an order.

    How do I set up an account?

  • How do I change my password?

    Go to Sign in/Register at the top right of the home page and look under Registered Users. You will see a Forgot Your Password? link or click here

    How do I set up an account?

  • What payment method can I use?

    If you are a UK school you can order on account provided you have one. If you do not have an account you can register online or contact out Customer Service Team on 01553 816082. You can also order via credit card, debit card or PayPal if you are a UK based school or private individual.
    International orders will be issued with a pro-forma invoice including a quotation for delivery and will be despatched on receipt of the full balance on the account including any delivery charges.

  • Can I use a Purchase Order Number?

    If you have an approved account, you can order using a purchase order number that we will quote on your invoice. This can be entered at checkout.

  • How do I view my purchase history?

    To view your purchase history, click on My Account on the top-right of any page when you are logged in. Then click on the My Orders tab. Any orders you have placed online will be displayed in list form. Click on View Order to view a summary.

    How do I view my purchase history?

  • How do I Return My Order?

    If you wish to return an order you will need to do so within the specified period on the invoice. See our returns advice here

  • Can I order a catalogue?

    Yes please enter your details here and we will be happy to send one out. Alternatively, you can view our current catalogues online here

  • Can I see sample pages of your titles?

    We hold sample pages on many titles and you can view these online by browsing to the collection or title and looking for the Look Inside tab on the image.

    Can I see sample pages of your titles?

    Make selecting your reading scheme easy by viewing sample pages by book band for all the leading educational publishers of reading schemes HERE

    If you are unable to see the sample pages you require, our Customer Service Team will be happy to help.

  • Do you provide Accelerated Reader™ labels?

    We do provide Accelerated Reader™ labels free of charge with orders from our Accelerated Reader™ collections. We supply labels on a sheet ready for you to place on the books. Inside cover stickers detail the book title, author, quiz number, book level, books points and interest level and spine stickers show the book level and interest level. We also offer a service to create and purchase stickers if you require them for your existing stock. Please contact us for details.

  • Do you provide Book Band Stickers?

    Some products (such as our popular Mixed Banded Boxes) include book band stickers free of charge. Please see the product details to check if they are included. We also offer Colour Banding Stickers which can be purchased for use with Book Bands or phonic phases, in our Banded Accessories range.

  • Do you provide Protective Book Jackets?

    All reading scheme and guided reading books are supplied fitted with free protective plastic jackets to help your investment last much longer. Plastic jackets can also be purchased in a range of sizes if you wish to protect existing stock. These start from just 30p each, with a minimum order of ten covers. Please contact us for details.

    A note about recycling: Our protective jackets can be recycled up to 7 times, after which they can be recycled further into coloured or black PVC by the plastics industry.

  • Do you charge VAT?

    All prices are shown inclusive of VAT, where applicable. If you have purchased a product with an eBook PDF resource that is supplied on CD you will have been charged VAT (at the current rate) for the value of the CD resource. Books and downloadable products are exempt from VAT but books on CD and other book related resources, such as flashcards, incur VAT under UK law.

  • What is the delivery period for an order?

    Our standard delivery period is five working days for UK orders. We aim to deliver international orders within 10 working days. Occasionally orders may take longer if some of the titles in a collection are out of stock and are unavailable at the publisher. If this is the case, we will contact you to inform you of the situation and give you the option to part-ship your order and send the remaining part free of charge as soon as it is available. We will ensure we keep you informed at every stage of the process.

  • What are your delivery charges?

    Delivery for orders over £50 is free in the UK Mainland, and £4.95 for orders under £50. For other areas please see our delivery charges here.

  • What’s the best reading scheme for my school?

    We know that a new reading scheme is a significant investment for any school, and teachers will want to ensure the books they buy are just right for the school's needs over the next few years.

    Key educational publishers such as Collins, Oxford and Pearson offer a range of reading schemes from professional literacy experts, authors and editors but which is right for your school? Read our full guide to reading schemes here.

  • What are the best phonics resources for my school?

    There is so much information out there regarding phonics that the task of wading through it all can feel insurmountable. So, we have collated some FAQ answers and framework explanations here.

  • What is Accelerated Reader™?

    Accelerated Reader™ (AR) is a whole class management and monitoring programme that aims to foster independent reading in primary and secondary school pupils. It is currently the most popular reading practice software in UK schools. Developed by Renaissance Learning, it allows teachers to monitor the reading development and practices of their pupils, and provides tools to quickly ascertain their reading level, reading age and comprehension level. Read more…

  • What are Book Bands?

    Book bands are a popular way of grading books by difficulty level. Each level has its own colour and can be used for reading scheme books and ‘real’ books. This helps teachers to easily discover books that meet the needs of individual pupils whilst bringing variety and breadth to children’s reading diets and helping children to get the most out of reading for pleasure. Read more…

  • What is Guided Reading?

    Guided reading was first introduced in the late nineties and continues to be one of the most popular ways of teaching reading at primary level. It describes the practice of teaching pupils reading skills working in small groups differentiated by ability. Guided reading sessions are mainly focused on developing comprehension skills. Read more…

  • Where can I find free resources?

    You will find FREE DOWNLOADS hosted under both the Primary Schools and Secondary Schools drop down menus towards the top of the home page. Alternatively, click on the links below:

    Free downloads for Primary Schools

    Free downloads for Secondary Schools

    When you have found the resource you want, click ADD TO BASKET and proceed to check out as normal. You will not be charged for free downloads, which will be emailed to you directly and saved in your account under a section called My Downloads. You are welcome to save, print and share these resources freely with pupils and colleagues in your setting.

  • Can I share my basket with colleagues?

    Yes! Sharing your basket with your colleagues, finance department, PTA or anyone else you wish to is easy with Badger Learning. They can even complete the purchase for you in a few simple steps.

    Free Read on to find out more…

  • How can I contact Badger Learning if I can't find what I'm looking for?

    To get in touch with our helpful Badger book experts, you can use the CONTACT US form on our website or send us an email.

  • How can I stay in touch with your latest news and updates?

    The best way to keep up-to-date with the latest on children’s books and teaching resources, plus offers and inspiration is to sign up for our newsletters, which will bring this information straight to your inbox.

    Why not check out our blogs which are packed with ideas, practical tips, links to free downloads, supporting resources and more!

    We are also active on Facebook and Twitter.

  • Where can I find books which are diverse and inclusive?

    Badger Learning are committed to providing collections which celebrate diversity and inclusion and showcase some wonderful voices for children to discover. The following packs are the perfect way to inject brilliant books into school and classroom libraries at every level, reflecting our community and wider society:

    Celebrating Diversity & Inclusion in Primary Schools

    Diversity & Inclusion in Secondary Schools

  • How can I provide feedback?

    We would love to hear from you and take all feedback as an opportunity to improve or acknowledge what’s working well. If you have something to say about our website, products or service please get in touch by emailing us at info@badgerlearning.co.uk or giving us a call on 01553 816 082

  • Is there a quick way of uploading books to Libresoft?

    Yes! Save time uploading your books to the Libresoft Librarian or Librarian+ management system and request a CSV data file with any order of new books, free of charge.