Terms & Conditions

The supply and sale of Goods and services by Badger Learning are subject to the following standard Terms and Conditions.


In these terms and conditions "The Company" means Badger Learning. "Goods" mean the Goods covered by our invoice or order and "The Customer" means the person(s) or establishment shown on the invoice order as being liable to pay for the Goods.

Payment & Prices

Prices are as stated on the www.badgerlearning.co.uk website and are subject to change without prior notification and are quoted in UK Sterling. Post and packing charges where appropriate are indicated on the paper invoice you will receive the goods.

Goods should be paid for at the time of ordering unless an organisation has an approved credit account with Badger Learning (Haven Books Ltd)

Credit/ Debit card payments will be authorised and claimed via the secure SecPay system (Paypoint). Payments made by credit or debit card at www.badgerlearning.co.uk will appear as 'Haven Books' on bank and credit card statements.

Invoice payments may be made by cheque to – Badger Learning

Customers wishing to settle accounts by Bank/ BACS transfer should contact our accounts team on 01438 791037

For account customers, payment terms are notified on the paper invoice despatched with the goods but will not exceed 28 days from the date of invoice. For orders placed using a Purchase Order reference, payment is required 28 days from receipt of invoice.

The Company reserves the right to charge interest on overdue amounts accruing on a daily basis from the date the payment is due until the date on which payment is received as cleared funds. The rate of interest charged will be equal to 4% above the prevailing Barclays Bank PLC base rate.

VAT Registration Numbers

Badger Learning is formed of two limited companies ( Badger Publishing Ltd and Haven Books Ltd)

Both companies are registered for VAT purposes and these registration numbers are clearly noted on invoices issued.

For further clarity the VAT number for Badger Publishing Ltd -   563335248

Haven Books Ltd-    925939973

Haven Books Ltd Company Registration Details

Registration name: Haven Books Limited

Place of registration: United Kingdom

Registered office address: Oldmedow Road, Hardwick Industrial Estate, Kings Lynn, Norfolk, PE30 4JJ

Registered number: 6439890


Ownership of the Goods will remain with The Company until payment has been received in full, for all debts owing by The Customer to The Company, in cash or cleared funds.

The Customer will ensure that the Goods are securely stored, protected from damage and insured. Until such time as payment is made, The Customer will hold all Goods supplied as agent for The Company.

Where payment for the Goods remains outstanding beyond the due date, The Company shall have the right to enter upon any premises of The Customer where the Goods may be found, for the purpose of recovering possession of the Goods. The Customer agrees to pay The Company all costs of repossession.


Each eBook is supplied with digital right management (DRM) to protect its copyright and is for a single licence use only in conjunction with Adobe Digital Editions software. You can find out more information about eBook downloads here


All goods are supplied by Badger Learning on 28 day approval from despatch of goods.

If you wish to return your goods to us please notify us, within this period, stating the reason why you wish to return them. We will issue a Returns authorisation number which should be quoted on an inserted document.

Credits will not be issued for unauthorised returns.

Goods must be returned in mint condition.

Credits will not be issued for items that have been used or damaged by The Customer.

Goods should be packed securely and returned to :

Badger Learning Returns Dept
Oldmedow Road
Hardwick Industrial Estate
Kings Lynn
PE30 4JJ

We will not be responsible for any damage or loss in transit and recommend that you use a recorded delivery service.

In the case of digital or electronic products ( inc ebooks), please contact us as directed above, within 7 days.  If the digital or electronic product ( inc ebooks) does not perform as described or has an error or defect, we will either provide a replacement or issue a full refund. Refunds will not be granted in situations of purchase abuse.

Note: When a refund is granted, we'll remove your access to the ebook and your money will be returned.

In the case of software or other downloadable electronic product, we do not make any representation or give any warranty or undertaking that the functions of such product meet your requirements or that the media is compatible with any computer system on which it is used or that the operation of the software will be unlimited or error-free. In no event shall we be liable for any damages whatsoever arising out of the installation of such product. You assume responsibility for selecting the product to achieve your intended results and for the installation, use of and results obtained from that product.


Badger Learning reserves the right to substitute component parts of book collections with books of equal value and subject/genre relevance without prior notification.


We offer FREE UK delivery on all orders over £25, orders under £25 will incur a delivery charge of £2.95.

The Company will use its best endeavours to supply Goods within 5 working days. However, The Company shall not be liable for any loss whatsoever suffered or caused through late delivery or non-delivery.

All orders will be supplied carriage-paid to the delivery address shown on the face of the invoice.* Risk of loss and/or damage (but not title) to Goods supplied by The Company will pass to The Customer upon receipt of delivery.

The Customer must make notification of short or over deliveries to The Company, in writing, within 7 working days of receipt of Goods. The Company will not issue credits for any claims of short deliveries or accept returns of over deliveries which are notified to The Company outside this period.

* NB: Free delivery applies to UK mainland, Northern Ireland and Scottish Islands, please contact us for a quote if you need delivery outside these areas.

Web Promotions and Voucher Code Redemption

Promotional and Voucher codes must be used before the stated expiry date. Promotional/ Voucher codes applicable to a promotion are valid for one use only, unless otherwise stated. Offers are valid only at www.badgerlearning.co.uk and not via telephone, fax or catalogue, or any other means of ordering from Badger Learning. Unless otherwise stated. We reserve the right to withdraw offers at any time. Offers are made subject to availability.

Promotional and voucher codes should be entered at the checkout where the applicable discount will be applied.

Guided Reading Complete Pack Save 10 % on RRP Offer Terms & Conditions

The offer only applies to Guided Reading Complete Pack products purchased from Badger Learning. No further discounts are applicable or can be used in conjunction with this offer. Badger Learning reserves the right to change the terms and conditions of the offer at any time without prior notice by amending these online. The Guided Reading Save 10% offer is valid from 5th April 2018 until 31st July 2019.

Papercuts II Prize Draw Terms & Conditions

To win a set of the Papercuts II series you can enter without registering or making a purchase. To enter you need to have submitted your entry via https://www.badgerlearning.co.uk/competition-prize-draws. Entrants must be aged 18 or over. Entries must be submitted on or before 29th March 2019. This competition is open to UK residents only. By entering, the participant agrees to be bound by these Terms and Conditions. The winner will be selected at random from all entries received. The winner will be notified by email within 14 days of the draw closing date. If you are the winner, the Promoter may request you to participate in any publicity or promotion organised by the Promoter including promotional photographs. The prize is not transferable and no cash alternative is available. Details of the winner will be available four weeks after the draw dates by sending an SAE to Badger Learning, Oldmedow Road, Hardwick Industrial Estate, King's Lynn, Norfolk, PE30 4JJ. As the promoter, we reserve the right to withdraw this offer or amend these Terms and Conditions at any time without notice. In the event of any dispute regarding the Terms and Conditions, the conduct, results and any other matters relating to this prize draw, the decision of Badger Learning as the promoter shall be final and no correspondence or discussion shall be entered into. Enter the competition here.

Badger Learning World Book Day Offer Terms & Conditions of Sale

The Badger Learning World Book Day promotion is valid for UK based schools only • The promotion is valid on Thursday 7th March 2019 only • The Badger Learning World Book Day promotion is an independent promotion and we are unable to accept the official World Book Day £1 tokens • The Badger Learning World Book Day promotion is an online promotion only and orders must be placed via badgerlearning.co.uk. Orders for the Badger Learning World Book Day promotion will not be accepted via telephone, fax or post. • The Badger Learning World Book Day promotion is limited to the selected titles listed on badgerlearning.co.uk and no additional discount will be applied or permitted to titles included in the Badger Learning World Book Day promotion • Titles included in the Badger Learning World Book Day promotion will not be covered in plastic jackets • Returns will only be accepted for damaged items only • We reserve the right to change or cancel the promotion at any time.